Pre-purchase of block hours is ideally suited for businesses who want the security of having an IT professional on call for IT support issues when problems occur at a discounted rate.
You can purchase as many block hours as you wish. Their is no minimum and no maximum to what you are allowed.
BENEFITS
Discounted support rates
Emergency callout: 24 hours X 7 days.
Cost savings by providing a
cheaper alternative than P/M repairs
Response time within 6 hours
Qualified and experience technicians
Remote support as available
6 hours response time during business hours, out of hours it is expected response time will be within 12 hours.
