Integrated coverage — Comprehensive coverage for all of your systems significantly eliminates surprise repair costs, significantly reduces disruptions, and provides enhanced protection for your
infrastructure investment.
24x7 telephone support and standard on-site repair — Achieve maximum uptime with around-the-clock full support for your
IT system.
One call does it all
Simplifies your system maintenance — one call is all you need for service and support, regardless of which elements of your system are malfunctioning
Get the answers you need, when you need them — Priority call handling: telephone technical support with immediate routing to a
qualified engineer specialist and fast 1.5-hour response to escalated issues.
4-hour on-site response — prompt resolution of issues minimizes system downtime and associated impact on productivity.
Get more for less — Multi-year discount and lower annualized price with a Service From The Start contract: single up-front cost, lower
yearly cost, and protection
that begins from the date of purchasing
our service.
Semi-annual preventive maintenance visits — Provides consistent performance by ensuring that your system continues to meet the metrics established at the start of your service contract.
